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Years of combined experience from our member companies has enabled QAI to provide a reservoir of knowledge to be shared and transformed into a "how to" approach that is being taught worldwide. |
Participate in QAI's Shared IT Practice Repository |
| A tremendous opportunity exists for information systems (IS) organizations which demonstrate a superior and effective commitment to quality principles and practices. QAI Global Institute is seeking result-oriented WORK PRACTICES. Do you have a willingness to share your proven practices with others? If so, not only will other companies benefit from your knowledge but your involvement brings opportunities for rewards to your IT organization. |
| Practices Defined: |
| Practices are defined in the industry as a process which applies knowledge or action to be observed, taught, and trained to other IT professionals. Effective practices can provide added value applicable to any information system team. Quite simply, if it worked for you, it has potential value and interest to be shared with a majority of other organizations. |
| Eligibility: |
Any IT organization is encouraged to contribute one or more IT work practices to the repository. The IT work practice does not need to include any reference to the contributing company. QAI retains the right to distribute the IT work practice in any format suitable for use in distribution including extracting or summarizing.
Submit multiple practices as often as desired. Although any format or media submitted will be accepted, the preferred method is on diskette in MS Word with an accompanying hard copy. Don't be modest, copy and submit any practice used by your organization. |
| Work Practice Content: |
Each work practice must be submitted with the QAI application form found on this page. The form must be complete and may be reproduced. Incomplete entries will be returned to the originator. Each work practice must describe an IT process and include, in any sequence and format:
- Objective - What is the purpose of the practice? What will be accomplished by using this process?
- Practice Workbench - What are the major inputs, process steps, and deliverables in the process?
- Input Products - What are the specific inputs to the process? Examples of inputs should be included as worksheets
- Procedures - What are the steps performed in the process to accomplish the stated objectives? Who performs the work? Matrices, evaluation sheets, checklist, and related tools should be included as worksheets.
- Check Procedures - What are the check procedures in the process to ensure the process is being used effectively in achieving desired results? Any related checklist or other tools should be included as worksheets.
- Deliverable- What are the deliverables produced by the process? One page samples of reports, charts, etc. should be included as worksheets.
- Usage Tips - By using this process what other IT areas can be positively affected? Will this process provide benefits outside IT?
- Worksheets - What are the worksheets used in process? Worksheets can be narratively described.
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| Practice Examples: |
- Requirement Management
- Deploying an Industry Model (CMMI, SEI, ISO 9000-9001, Malcolm Baldridge)
- Software Testing
- Defect Management
- Data Warehousing
- E-Commerce Applications
- Project Planning
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| Closing Date: |
| The closing date is September 30 of each year for award consideration for that year. |
| Rewards: |
| Three levels of rewards exist for submission of best IT work practices. |
Level 1 Rewards - Practice Sharing and Assessment
- An index of current practices in the repository and permission to select and receive five IT practices of your choice
- Qualification for Level 2 evaluation and reward
Level 2 Rewards - Development of a Quality IT Work Practice
- All Level 1 rewards
- Evaluation of work practice based on the eight criteria detailed in the QAI workbench
- Engraved plaque of recognition identifying the work practice submitted
- Qualification for Level 3 evaluation and reward
Level 3 Rewards - Best IT Work Practice
- All Level 1 and 2 rewards
- Evaluation of work practice against a higher quality standard
- Recognition of award in the form of publicity in The Journal of the Quality Assurance Institute
- Presentation of award at QAI's annual Quality Conference
- Eligibility for selection to speak at QAI's annual Quality Conference (includes full conference registration).
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Best of the Best Winner |
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Past Recipients of the Best of the Best |
2006
QMS Consulting, Inc., “Safety in Your Hand.” |
2005
PHH Mortgage Company |
2004
Tata Consulting Services
Birlasoft Limited
Cognizant Technology Solution |
2003
None Awarded |
2002
None Awarded |
2001
Compaq Computer |
2000
Verizon |
1999
Liberty Mutual Insurance Company |
1998
NationsBank
Prudential Property and Casualty Insurance Company
State of North Carolina |
1997
Banamex
First Data Investor Services Group
United Parcel Service |
1996
Blue Cross/Blue Shield of Massachusetts
United Parcel Service |
1995
Ford
Mass Mutual |
1994
City of Dallas
IBAX Healthcare Systems
USSTRATCOM/J6 Directorate |
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| Submissions: |
Please submit all work practices along with the completed Award Submission Form to the following address:
QAI Global Institute
Attn: Best of the Best Committee
2101 Park Center Drive, Suite 200
Orlando, FL 32835-7614.
Include a cover letter with a brief description of the practice submitted. You will receive acknowledgement of receipt by return mail.
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